FAQ: New England Integrated Health at MIT Health

Is New England Integrated Health part of MIT Health?

No. New England Integrated Health is a specialized service that manages the on-site acupuncture practice located in E23. Patients who use the service have expanded access to the full New England Integrated Health network of clinicians and services.

Although these services are located at MIT Health and may coordinate with MIT Health clinicians in areas such as Primary Care, the partner clinicians and staff are not MIT Health employees, and their services are not provided by MIT Health. Learn more.

How do I schedule an acupuncture appointment?

You can schedule an appointment with New England Integrated Health by calling 617-297-8549. Your appointment notifications and reminders will come from New England Integrated Health, not MIT Health, and you will not see your acupuncture appointments listed in HealthElife.  

Will my insurance cover New England Integrated Health appointments?

In most cases, yes. New England Integrated Health visits at MIT Health are charged as if you were seeing an off-campus, in-network doctor. Copayments and your eligible number of visits per year will vary depending on your specific insurance policy.

If you are on non-MIT-sponsored insurance (such as your parents' or guardians' plan), that insurance company's rules will apply.  

How do I access my acupuncture medical records?

Records of any acupuncture visits you had before July 1, 2026, will remain available in HealthELife. Records of all visits after that date will be maintained by New England Integrated Health. Contact New England Integrated Health at 617-297-8549 to learn more.