MIT Health’s service partners: What you need to know 

MIT Health partners with several outside medical groups to expand access to specialized healthcare services for the MIT community. These partners see patients in Building E23, offering convenient, on-campus access to high-demand services. 

Although these services are located at MIT Health and may coordinate with MIT Health clinicians in areas such as Primary Care, the partner clinicians and staff are not MIT Health employees, and their services are not provided by MIT Health. Each partner manages its own scheduling, billing, and referrals, so accessing these services differs from accessing services provided directly by MIT Health. 


MIT Health’s service partners: 

  • Bay State Physical Therapy

  • Adult and Pediatric Dermatology

  • Quest Diagnostics (Laboratory)

  • New England Integrated Health (Acupuncture) — Effective July 1, 2026

  • Northeast Allergy — Effective July 1, 2026  


Eligibility

If you’re a member of the MIT community, you can use these services at MIT Health, even if you don’t get your regular healthcare at MIT Health. Eligible patients include students and their spouses/partners and children, faculty and employees and their spouses/partners and children, and MIT retirees.  


Appointments and communication 

Because these services are not part of MIT Health, you must contact them directly to make appointments. You cannot use HealthELife to contact these providers or view records of your visits with them. For your convenience, links and phone numbers for these services are provided on the MIT Health website.  

Note: Quest Diagnostics in Cambridge allows walk-in visits once a clinician has submitted an order for the labs you need. 


Referrals 

Quest Diagnostics requires a lab order before your visit; Bay State Physical Therapy will require a clinical referral. You may schedule appointments directly with AP Derm, and New England Integrated Health.


Billing 

Because these services are not part of MIT Health, billing works the same way it would at any outside medical practice. The provider will bill your health insurance directly. If you are a student, your visit will be billed to SHIP; if you waived SHIP, the provider will bill your alternate insurance.  

You will receive bills directly from the service partner you visited. MIT Health cannot answer billing questions or resolve billing problems for our service partners. Contact the provider directly with any billing concerns.