Reports to: Registered Nurse, Infection Control
Position Overview:
The Clinical Operations Coordinator plays a key role in maintaining the safe, efficient, and compliant operation of our clinical services. This position supports a variety of operational functions, including Point-of-Care Testing (POCT), medication inventory management, equipment monitoring, quality assurance, regulatory compliance, and clinical support operations. Working closely with nursing, diagnostics, pharmacy, and operational teams, the Clinical Operations Coordinator helps ensure that critical clinical systems and workflows meet organizational and regulatory standards.
Principal Duties and Responsibilities*
- Perform and document quality control activities for POCT equipment and testing systems
- Maintain testing records, quality control logs, and regulatory documentation
- Monitor inventory levels, expiration dates, and ordering of testing supplies and reagents
- Coordinate equipment maintenance, troubleshooting, and service requests
- Support staff training, competency tracking, and compliance with testing procedures
- Assist with audits, inspections, and corrective action processes
- Coordinate medication ordering, receiving, storage, and distribution activities
- Monitor and maintain medication inventory levels and expiration dates
- Perform temperature monitoring and documentation for medication storage areas
- Support medication recalls, inventory reconciliation, and disposal processes
- Assist with controlled substance inventory activities as assigned in accordance with but not exceeding scope of license/certification
- Maintain accurate records to ensure regulatory compliance
- Assist in ordering and maintaining durable medical equipment (DME) inventory
- Conduct daily temperature monitoring of refrigerators and designated storage areas
- Verify clinical equipment is functioning properly and escalate issues as needed
- Coordinate supply management activities to ensure uninterrupted clinic operations
- Serve as a resource for clinical staff regarding supplies, inventory processes, and operational workflows
- Maintain documentation needed for audits, inspections, accreditation reviews, and regulatory surveys
- Support compliance with CLIA and other healthcare regulatory requirements
- Prepare reports and supporting documentation for leadership and quality initiatives
- Participate in process improvement projects that enhance efficiency, quality, and patient safety
- Assist with policy and procedure updates and implementation efforts
- Other duties as assigned
Minimum Required Education and Experience:
- High school diploma or equivalent
- Minimum of two years of experience in a healthcare, laboratory, pharmacy, or clinical operations environment
- Experience with inventory management, quality control, compliance, or operational support functions
- Knowledge of CLIA, healthcare quality standards, and regulatory requirements
- Experience with medication inventory systems and automated dispensing cabinets such as Omnicell
- Strong organizational and documentation skills
- Proficiency with Microsoft Office applications and electronic health record systems
- Ability to effectively manage multiple priorities in a fast-paced environment
- Excellent communication and teamwork skills
- Ability to lift and transport supplies weighing up to 25 pounds
- Frequent walking between clinical departments and operational areas