There are two ways MIT Health may communicate with you:
- By text: Before an appointment, you may get texts on your phone. The texts will remind you about the appointment, allow you to cancel or reschedule the appointment if you need to, and provide links to fill in forms ahead of time. Using those links to complete registration information, health forms, and check in for your appointment will save time on the day of your visit. After your appointment, you may complete an optional survey about your experience.
- Through the patient portal: Your providers will communicate with you through our online patient portal, HealthELife. To use HealthELife, you will need to sign up. You can log in to the HealthELife to see test results and read messages from your providers. You can also use HealthELife to send messages to clinicians.