Overview
MIT Health’s Patient Experience Team supports patients who have concerns about their care or interactions with MIT Health. Your feedback helps us improve services for the MIT community.
To connect with our team, please complete our Patient Experience form. All submissions are reviewed, and we will follow up within 72 business hours.
While you may contact the Patient Experience Team at any time, if you feel comfortable doing so, we encourage you to first speak directly with the care team involved.
Information shared with the Patient Experience Team is handled confidentially and will not affect your care.